What's new at Centraly

Emails now use the full width of your phone with larger text, and details like dates, times, and amounts stack so nothing gets squeezed. When an email asks you to act, such as paying for a lesson or claiming a waitlist spot, the button comes right after the first sentence. They also look right in Outlook, and the venue's phone number and email are one tap away.

New lesson request alerts show the Review request button before the requester and lesson details, and staff emails share the same phone-friendly layout as household emails.

Each notification is one line saying what happened and when, newest first. Select one to open the request, payment, approval or calendar day where you handle it. On larger screens the bell sits beside your venue name and opens a full-height panel next to the sidebar, and Today now leads the navigation. On phones, the bell stays in the top bar and its panel fits the screen.

The Lesson requests number on Today now matches Requests in your menu and includes declined suggested times. The bell counts exactly what its list shows, and your notification settings change only the bell, so menu badges always show work that's waiting.

Families waiting for your approval now appear at the top of Households on the Students page, above pending invitations and approved households, so you can approve requests, invite families and manage students in one place. Students shows how many families are waiting, and Lesson calendar and Lesson requests are now simply Calendar and Requests.

When a skater needs more than one waiver, such as the venue waiver and a program waiver, Getting started, your household page and the app's Today screen now say how many are left. Signing on the web or in the app now takes you through each one in turn, marked Waiver 1 of 2 and so on, and Getting started checks off the step as soon as the last one is signed.

Choose Customize on Today to add, remove, resize and reorder your next lesson, schedule, earnings, students, upcoming lessons and payments, plus personal notes, links, images, countdowns, reminders and to-dos. Your layout is saved for you at each venue, and Use standard layout brings back the familiar view.

Your venue, notifications and account now sit in the coach portal's sidebar, and every page opens in a clean panel beside it. Today, the lesson calendar and lesson requests come first, followed by students and business tools, with coach settings at the bottom. On phones, the Today, Calendar, Requests and More shortcuts stay where they were.

Setup lives in the Coach setup checklist on every page, Today included. It shows how many steps are left, keeps them in order with finished ones checked, and opens only your next step. It no longer moves around while you work on the calendar.

Getting started keeps your household steps in order, checks off the ones you've finished, and opens only the next one. When you minimize it, it shows how many steps are left.

When a feature is turned off for your venue, venue admin leaves it out of navigation, forms, settings and notification rules, and its pages say it is turned off. Nothing from a feature shows until Centraly has checked what your venue uses, and a failed check offers Retry instead. The Communications area is now called Campaigns.

Memberships keep billing until they are canceled, booked lessons can still be paid and canceled, and payments, refunds and payment reports are always available. Scheduled campaigns wait while Campaigns is off, and one that missed its time returns to draft when it comes back. Signage screens pause instead of losing their pairing.

With online waivers turned off, booking, camp and course checkout, check-in and kiosks no longer ask for a signed waiver, and waiver reminders stop.

Links to something a venue does not offer open one clear page with a way back to the venue home. Venues without a public schedule get a welcome page that points to your household dashboard. Your registrations, booked lessons and memberships stay available to view, pay for and manage.

The mobile app shows only the tabs and screens for what your rink offers. Today still loads when one part is unavailable, and booked lessons stay listed and payable.

The coach portal and the app's coach mode are offered where your venue uses coaching, and lesson tools where it offers private lessons.

The photo in Settings > Branding is now called Venue photo. It appears at the top of your public home page, and on your sign-in pages when Use photo on sign-in is turned on. Add a contact phone and email in Settings > General so visitors can call or email you straight from your home page.

When you're not signed in, a venue's home page now has Get directions, Call, and Email buttons next to its name, so you can find the rink or reach the front desk in one tap. The sign-up prompt is shorter, so upcoming sessions show up sooner on your phone. If the venue has added a photo, it now leads the page.

Canceling or declining a lesson now cancels its unpaid card payment, so the household cannot be charged for it and it no longer shows as owed. If a payment was already going through and still succeeds, staff with the New purchase alert get a "Payment needs review" email and the household gets no receipt. You can rebook the lesson without charging again, or ask your Centraly contact to refund it.

If a registration, camp, or lesson payment goes through after its booking was removed, staff with the New purchase alert now get a "Payment needs review" email with the amount and what it was for, instead of the payment going unnoticed. The payment is still recorded and nothing is refunded automatically, so you can add the booking without charging the household again, or ask your Centraly contact to refund it.

If a package payment goes through after its household or package was removed, staff with the New purchase alert now get a "Package payment needs review" email with the amount and package, instead of the payment going unnoticed. The payment is still recorded and nothing is refunded automatically, so you can add the credits to the right household or ask your Centraly contact to refund it.

Changing a waiver's text or version saves a new version after you confirm, and families sign it again. Older waiver links open the current version. Check-in now confirms that every required waiver (venue and program) is signed and payment is complete, and self check-in kiosks send families to rink staff when something is missing. Waivers signed at the front desk are recorded as collected by staff.

Merging households moves registrations, payments, memberships, camp enrollments, and coach links, and explains conflicts such as a payment in progress. Adding an existing Centraly account as staff sends an invitation you can resend or revoke. Campaigns lock editing once sending and stop emailing addresses that bounce or report spam. Publishing a session keeps its booking and private lesson settings, and edited retail products keep their place.

Removing a team from a league keeps its finished games, scores, and stats; choose whether its upcoming games are canceled, with one email to followers, or deleted. Each league chooses how public rosters name players, with first name and last initial and no photos by default. Moving or canceling a game keeps its ice in step, games, sessions, lessons, and resurfacing can no longer share ice, and standings count regular-season games only.

Staff with refund access can refund membership payments from Payments, Memberships, and end a membership right away; families now end memberships at renewal. A new Disputes tab shows card disputes, the amount reversed from your payout, and any dispute fees deducted from upcoming payouts.

Sessions never take more skaters than they have room for, your spot is held while you pay, and cards are charged only once your spot is confirmed. When a spot opens in a full session, the next waitlisted family is notified by email and app and can claim it for 24 hours, up to 2 hours before the start. Waitlist positions show your real place in line, and anything you already paid is admitted automatically. Booking and checkout work fully by keyboard.

Turning off one type of email no longer stops every email campaign from that venue. Unsubscribe links now ask you to confirm, so email security scanners cannot unsubscribe you by accident, and mail apps offer their own one-click unsubscribe. Important emails such as registration confirmations are retried when delivery is briefly delayed. Your household calendar subscription now marks canceled sessions as canceled and drops sessions you withdrew from.

Change your sign-in email from account settings after a recent sign-in. Nothing changes until the new address confirms, and your current address can cancel. You get an email when an authenticator app, passkey, or recovery codes change. Skater photos are now private: only your household, rink staff, and your coaches see them, and the location details phones add to photos are removed.

Private lessons no longer fall back to a default price. Open lesson times and online lesson payments use your lesson offering price or your rate for that lesson length, so add a rate in Coach settings before families book or pay online. A family paying for a lesson without a price is asked to contact you instead of being charged. Lesson times can no longer be booked over league games or resurfacing.

Recenter saved coach photos without a loading error, and upload insurance PDFs through the full 10 MB limit without an unexpected Forbidden message.

Dashboard charts and values stay visible during background updates. Open data tables, keyboard focus, and scroll position are preserved, and unchanged images no longer reload with each update.

Packages can now include one-time purchases with benefits managed by venue staff. Checkout shows the price and terms without promising session credits or automatic renewal, while session passes keep their credit details.

Customer and coach modes share compact schedule headers, filters, session counts, and a red Now line, plus a floating bottom menu with clear selected tabs and room for larger text. Sign-in, account creation, and password recovery use a refreshed, scrollable layout with room for the camera cutout, keyboard, and larger text. Session registration offers one clear action to add a skater when no skaters are available to select.

Course cards now sit under program headings with a compact search. Clearer buttons distinguish enrollment options from scheduled class dates, and courses with one option open their details directly. Your catalog search stays in place when you return.

You can now upload AVIF profile photos from account settings. Unsupported files and photos over 5 MB show clear guidance before uploading.

Coach calendars use rink-local dates and times across devices. Clock-change guidance lets you choose repeated hours or correct nonexistent times while preserving bookings. Session choices and time edits stay aligned, and failed publishing keeps your selections. On mobile, lists and counts exclude canceled lessons and today's ended, unfilled times, retain booked history, and include a red Now line.

Today brings your next lesson, requests, payment follow-up, and next setup step together. Clearer headings, lighter mobile payment views, consistent empty states, and grouped menus help you find your way on desktop and mobile. Review lesson times across several rink sessions before publishing availability, or use the mobile schedule to jump to the next available session while keeping your filters.

Coaches see the Coach portal without an Admin link unless they also have a staff role. Desktop, mobile, and account menus now reflect that distinction.

Agent connections recover after temporary service interruptions. If a request cannot finish, a clear retry message replaces the technical error and your drafted question stays available.

Add public skills descriptions to curriculum levels and show them on every class that teaches those levels. The track editor supports reordering, bullet lists, and a course preview. Save failures preserve your work so you can correct details and retry.

See whether offerings and classes are upcoming, in progress, completed, or not scheduled. Finished classes leave the customer catalog after their final meeting, while staff retain rosters and history. In-progress classes stay visible with guidance to contact staff about joining after online enrollment closes.

Lists show loading and retry options instead of misleading empty results. Coaches and saved views load correctly for staff with limited roles. Calendars group simultaneous classes with roster links, fill the available height, and keep Fit sizing steady. Account menus stay above page content across admin, customer, and coach pages, and dashboard widgets restore keyboard focus after configuration.

Open Centraly Agent from your venue with the correct venue context when requests pass through the hosted gateway.

See the full total for all selected skaters and optional extras before payment, updated for rates and package credits. Canceling an eligible booking with paid rentals now completes reliably, and retrying after a rental refund records it without issuing another.

Shopping and account pages show loading and retry options, and cart subtotals wait for prices. Sign-in links for account creation and password recovery keep your destination. Household addresses use a state dropdown, and lesson inquiries retain their own contact details when an email matches multiple accounts.

The signed-out Home page keeps the venue address with the welcome heading, including when no courses are listed.

Reports show loading progress while totals are fetched and offer a retry after failure, so missing data is not mistaken for zero activity.

Manage monthly or seasonal offerings with clear class lists and navigation. Link each class to the levels it teaches, separately from prerequisites. Search templates and classes to reuse their setup and curriculum, or copy an offering with new dates. Families filter by level and time, compare spots and district prices, then enroll once for the full schedule. Manage rosters, attendance, and refunds in one place.

Arrange and resize widgets, add reports, track goals, and keep tasks and reminders together in a personal dashboard for each venue. Saving any change closes empty rows to keep your layout compact. A compact setup summary shows what still needs attention.

Resume saved chats, explore reports, and prepare schedules and campaigns with your existing staff permissions. Edit proposed changes before approving them in Centraly. Chats stay private to each staff member and venue. External AI connections remain a private pilot with explicit access controls and revocation.

Set advance prices by program, with district and non-district rates and a choice of booking cutoffs. Offer rentals per skater or include them in registration. Customers review the current price and pay once; receipts and staff rosters keep rental details with each skater. Refund a rental separately while keeping admission.

Preview times, coaches, capacity, teams, and locker rooms, then open details with a mouse or keyboard. Rescheduling keeps rosters and household notices in sync. Choose times in five-minute increments and resize sessions with a 15-minute minimum. Roster kiosks explain missing waivers or payments and offer review actions. Admin menus scroll fully, camp navigation is consistent, and failed deletions keep their context for retry.

Open the browser player directly from Digital signage to connect a display. Sign editing, previews, and screen management remain available. BrightSign support and its package download have been removed.

Verify your email and set or recover a password without losing your registration. A welcome from your venue introduces a compact checklist with all required steps visible from the start. Progress survives retries, and the checklist disappears when setup is complete. Household setup checks district rates and keeps selected skaters. Preview venue branding without losing unsaved edits, and manage contact and notification preferences together.

Browse simultaneous classes with levels and enrollment links. Home groups setup, sessions, courses, and suggestions in compact cards with class date counts. Session prices separate differing district rates. Details show spots, equipment, and arrival, with load retries. Scroll hours, pick dates, and filter by sport. Buttons and logos follow venue colors. Empty Shop links stay hidden. Household and coach headings follow mobile text size.

Busy week rows fit more clearly, and new surfaces allow three concurrent programs by default. Dragging either edge of a session keeps at least 15 minutes between its start and end.

Choose a date from a mini calendar and browse programs grouped by sport.

New accounts receive an email link to verify their address and choose a password.

Send push campaigns to saved household segments alongside email. Venues with SMS enabled can review recipients and estimated cost before sending urgent texts, with separate household opt-in. Email editing adds drag-and-drop blocks and undo. Sending progress refreshes automatically, and uncertain email deliveries are held for review.

Registration changes wait for confirmed refunds, including partial and delayed results. Late payments on expired retail checkouts are refunded instead of reopening orders. Staff payment alerts avoid duplicate sends after interruptions, with uncertain deliveries flagged for review.

Compact calendar controls and clearer filters leave more room for sessions. Move or resize sessions with previews and recovery when saving fails. Admin tools are easier to find, and forms use consistent layouts, clearer required fields, and simpler image and color controls.

Program and schedule-pressure insights include bookable-session registrations and measure fill against the right capacity. Closures, private reservations, and informational blocks no longer make customer demand appear artificially low.

Sensitive admin changes explain why another identity check is needed, with familiar authenticator-code entry and recovery codes available when needed.

Simultaneous bookings cannot spend the same remaining household credit, and delayed confirmation emails no longer make completed bookings appear to fail. Closed sessions stop accepting registrations reliably. Lesson alerts highlight items needing registration, calendar filters stay in sync with browser navigation, and household and package details are easier to scan.

Account access recovers after temporary connection problems, and sign-out clears the secure browser session after server confirmation. If passkey verification stalls, go back or choose another verification method without waiting.

Profile and student drafts stay in place during calendar refreshes. Temporary loading failures keep the information already shown and offer a retry.

Authorized managers can restrict rink entry from a skater profile, set effective dates, give front-desk staff a safe instruction, and preserve a confidential change history. Profiles and rosters show a clear Do not admit warning, while registration and check-in prevent admission.

Session Rosters keeps bookable sessions and the selected roster together, so staff can review readiness, check in, admit waitlisted skaters, add walk-ins, or open a kiosk without losing context. Session creation and editing now use consistent schedule controls. Before canceling, staff can review the affected registrations, waitlist entries, private lessons, and households, then notify everyone affected.

Skater profiles put upcoming sessions, waiver needs, household contacts, skill levels, and progression history first. Staff can capture a profile photo, open linked coach profiles, and preview branded household emails exactly as recipients will see them. Across directories and operational pages, clearer headings, sortable columns, result counts, and consistent pagination make records easier to find and review.

Staff routing rules can now alert selected rink staff about confirmed registrations, new waitlist entries, registration cancellations, new skaters, and private-lesson request changes. Owners can keep time-sensitive follow-up with the team responsible for handling it.

Household home now opens to My schedule, with today’s sessions, sport filters, calendar navigation, and waiver reminders close at hand. Customer pages use simpler headings and more direct layouts, and private-lesson profiles clearly separate requesting coaching approval from choosing a lesson time.

Household reminders now open the signing workflow with every skater who still needs a waiver. When several adults must sign, the household can choose who goes first, sees each saved signature confirmed, and knows who should sign next.

Mobile calendar markers now match the active schedule filters, and private-lesson calendars offer a direct return to the latest available date when there are no later openings. Expired mobile sessions return to sign-in, secure web sessions recover without repeated request loops, and rate limits explain when to try again.

Student and earnings reports now use consistent result counts, row controls, and pagination, while competency and insurance settings avoid repeated headings. Messages to households now begin with the coach's own words, with venue branding and email preference links added automatically.

Venue menus now identify the active page, support keyboard navigation, and keep favorites usable on mobile. The admin assistant now behaves as a focused dialog and announces new responses and errors.

Scheduling forms now separate date and time, use consistent 15-minute choices, show the venue time zone, and mark the fields staff must complete.

Urgent items now stay ahead of the dashboard navigation, and schedule, billing, lessons, skaters, contact details, and blade life are all direct sections. Overview stays focused on the next booking, available credits, and lesson status.

Phone navigation now opens in a focused menu with clear venue switching, the signed-in account name, and direct access to calendar, household, account, coach, and admin destinations.

Customer navigation now reflects each venue's enabled offerings. Disabled programs and shop services stay out of the way, and obsolete tenant pricing and location aliases no longer lead to duplicate pages.

Venue colors now use readable fallbacks across web and mobile, and Centraly icons and splash screens share the same navy brand background. Marketing pages, onboarding, and venue switchers also use more consistent household and venue language.

Adding a passkey now goes directly to the device chooser and receives a recognizable name automatically. If a secure session expires, Centraly returns to sign-in and preserves the destination instead of leaving the account page stuck.

Links and guidance now distinguish the browser-based coach portal from the mobile coach app and use more direct language for common coach actions.

Organizations can connect Microsoft Entra, OneLogin, and other SAML identity providers through guided setup, verify domains, and test before enabling. Eligible staff invitations go directly to organization sign-in, while a separate recovery path remains available.

Organizations can require staff with admin access to add a passkey or authenticator app after a 14-day setup period. Sensitive SSO, security-policy, and administrator-role changes use a one-hour verification window and resume without losing entered work, while routine rink operations continue without extra prompts.

People can use passkeys or authenticator apps, save recovery codes, and review or revoke signed-in devices on web and mobile. Password resets preserve strong authentication, and verified support recovery is available when every factor is lost.

Account deletion now checks active memberships and unused session credits across every linked organization. People get direct links to resolve blockers and must acknowledge any credits that will be forfeited before deletion.

Visitors can accept or reject optional analytics without losing site features, then change their choice later from the footer.

Staff can build and publish camps with scheduled days, facility assignments, roster groups, curriculum, registration, and a dedicated roster. The integration center shows connection status and controlled data migrations, starting with EZFacility. Planned Claude and OpenAI ChatGPT connectors are now visible with their prelaunch governance requirements.

Signage now offers five layouts, adjustable scrolling and spacing, compact rows for schedule gaps, and rotating image sets with captions. Staff can also use an image as the board background. Updated caching keeps useful schedule and media content on screen during internet interruptions.

Day, week, and month calendars now share clearer event cards, daypart labels, adjustable 15-minute grids, weekday comparison, and optional past-event treatment. Coach setup is shorter, access messages and competency editing are clearer, and profile updates are more reliable. Revenue trends now end on the venue's last completed day, avoiding a misleading partial-day drop.

Managers can review openings by surface, approve suggested runs, and schedule resurfacing from a visual day plan. Confirmed work appears in reports and on a live operator board beside current and upcoming sessions. Optional maintenance signage adds countdowns and rink timelines, while shared surface colors keep planning, calendars, and signs aligned.

Families get optional setup for adding skaters, finding sessions, and exploring lessons. People without a linked rink can search the directory, create a household, and open it immediately. Account tools stay available before rink selection, including support, legal links, sign-out, and password-confirmed deletion. Cold launches now use one continuous branded loading screen. Required skater details and profile-photo setup are clearer.

Household dashboards load more reliably, show useful next steps when no sessions are scheduled, and flag lessons that still need rink registration. Camp links appear only when camps are available, camp registration uses saved skaters and household checkout, and private lesson scheduling keeps coach availability and request details clearer across web and mobile.

A short welcome and optional setup steps point coaches to their profile and published availability. Today cards clearly identify each student, venue branding falls back cleanly, and coach accounts return to the coach workspace after opening an admin link. Mobile sheets and navigation controls also stay clear of device controls.

Coaches can remove older availability even when the related rink session is no longer eligible. Private lesson calendars and booking details now keep coach availability, assigned students, rink registration needs, and request status easier to understand across coach and household workflows.

Venues can turn Centraly sessions into branded, TV-ready schedule boards with rink assignments, teams, locker rooms, announcements, weather, and promotional images. Staff can preview and customize each sign, connect it to one or more screens, and keep cached schedules visible during an internet interruption.

Reports now open from a searchable library with clearer tables, filters, charts, exports, saved views, and favorites. New coach reports cover assignments, students, teaching activity, lesson value, and payment follow-up while keeping private notes and other sensitive free text out of reporting.

Staff can assign coaches while creating sessions, including recurring series, and filter calendars by coach. Calendar and session views now make assignments easier to spot, handle dense schedules more cleanly, remember commonly used filters, and can hide sessions that have already ended. Coach setup is also faster, with only a name required to get started.

Families now have one venue-branded app for today’s activity, schedules, private lessons, and account tasks. They can register skaters, complete waivers, check in, manage passes and billing, review receipts, use Apple Wallet or Google Wallet, and choose notification preferences from their phone. The app also improves support for screen readers, large text, readable venue colors, and reduced motion.

Session details are easier to scan, registration opens in a focused step, and schedules show clearer times, surfaces, skaters, and coach information. Confirmations, reminders, payment notices, waivers, and lesson emails now organize key details in labeled rows instead of long bullet lists.

Leaving checkout before payment no longer makes a skater look booked or temporarily reduces session capacity. Repeat private-lesson requests now reuse the existing customer identity, preventing duplicate contact records from interfering with sign-in or request history.

Coaches now have dedicated Today, Schedule, Students, Money, and Account areas. The app brings lesson requests, rink assignments, household approvals, student details, invoices, availability, and notification preferences together in one venue-aware workspace. Today cards now identify every assigned student with a profile image or initials, and the Centraly mark remains visible when a venue has not uploaded its own logo.

Coaches can publish lesson times from assigned rink sessions, respond to requests and cancellations, set rates by lesson length, and follow up on invoices and direct payments. Personal reports summarize teaching activity, lesson value, students, and outstanding payments, with CSV and Excel exports when more detail is needed.

Campaign targeting now has a proper home in Segments. Staff can create household tags, build rule-based segments, preview who will receive a message, and use those saved groups when setting up campaigns.

• Saved household tags.
• Rule-based segments with recipient previews.
• Reusable campaign audiences.

Result: Staff can reuse accurate audience lists instead of rebuilding them in spreadsheets.

The admin calendar now works better across desktop, tablet, and phone. Staff get compact mobile lists, drawer-based filters, a full-screen planning mode, adjustable scale controls, and a surface timeline for ice planning.

• Compact mobile schedule views.
• Drawer-based filters and full-screen planning mode.
• Surface timeline and adjustable scale controls.

Result: Scheduling work happens away from a desk too, so the calendar needs to hold up on tablets and phones.

Household profiles now bring together contact details, skaters, tags, segments, billing, credits, recent email history, waivers, registrations, and lesson follow-ups in one working view.

Result: Staff need a single profile when answering account questions.

The venue admin menu now supports search, mobile drawers, and starred shortcuts so busy staff can get back to the tools they use most.

Result: Busy admins can reach common workflows quickly.

Session change emails, cancellation emails, coach booking prompts, package balance alerts, and staff notifications now use one consistent branded layout with scannable detail lists, restrained summary panels, and a clear next action. The Notifications admin page now shows the same email HTML recipients receive instead of a separate approximation.

Result: Operational emails should reduce follow-up, not create more questions.

Private lesson pickers no longer show stale slots, waitlist actions are clearer, and session cancellations return applicable credits while cleaning up affected rosters.

Result: These cases show up during full programs and should not require manual cleanup.

Extra checks now keep household, staff, and coach areas from exposing details to people who are not signed in or do not belong in that venue context.

Result: Venue data stays scoped to the signed-in person and workspace.

Families now see a compact setup guide that points them to the household items venues need most: contact details, skaters, waivers, billing, first bookings, and private lessons when available.

• Guided household setup steps.
• Prompts for waivers, skaters, billing, and first bookings.
• Private lesson setup guidance when lessons are available.

Result: New families get a clearer path before checkout or waiver deadlines.

Families can see the credits they already own, understand which programs a package applies to, and move through package checkout with clearer contact and payment steps. Booking confirmations now also show which credits were used and the household's remaining balance.

Result: Credits need to be visible before families decide how to pay.

The packages page now keeps the credit balance area hidden until a household actually has session credits, so new buyers can focus on the available package options.

Result: First-time package shoppers see less account noise before they buy.

Sign-in, after-login routing, account switching, and venue-aware links now do a better job sending customers, admins, and coaches to the right place for the rink they are working with.

Result: Account context follows the user instead of making them choose the same rink repeatedly.

Registration flows now handle retrying failed card checkout, resuming unpaid registrations, switching from card checkout to credits, and returning from waiver signing more consistently.

Result: Checkout can recover from common interruptions without making families start over.

Coaches now have a dedicated place to manage their Centraly profile, public booking link, rink sponsorship status, and billing. Public coach pages can be shared with a short, memorable link so families can get to the right booking page faster.

• Dedicated coach profile and billing area.
• Shareable public coach booking links.
• Clearer rink sponsorship status for coaches.

Result: Less back-and-forth between coaches, families, and front desk staff.

Lesson payment status is clearer for households and staff, including coach-collected payments, sent-payment tracking, and nudges for pending lesson requests.

Result: Payment follow-up has clearer ownership and status.